Finante-Banci
BCR intrerupe temporar accesul la serviciile de informare prin Contact Center
Banca Comerciala Romana (BCR) opreste incepand de sambata, ora 00:00, si pana luni, ora 08:00, accesul la serviciile de informare generala oferite prin "Contact Center", pentru efectuarea unor lucrari de intretinere si mentenanta, a anuntat vineri banca.
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Intreruperea va viza doar serviciile de informare generala, respectiv InfoBCR, InfoBpL si contactarea clientilor care au solicitat informatii prin e-mail, prin intermediul portalului BCR si a site-urilor partenere, sau din aplicatia Click 24 Banking BCR.
Solicitarile primite de la clienti prin aceste canale de comunicare vor fi analizate incepand de luni, 30 august.
BCR va asigura in aceasta perioada continuitatea serviciilor de urgenta, adica BCR Asistenta Carduri si BCR Suport Tehnic, care vor fi disponibile 24/7. Totodata, clientii Alo 24 Banking BCR vor putea solicita informatii personalizate si vor putea efectua tranzactii in intervalul normal de functionare.
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