Finante-Banci
Mediatorul bancar: cea mai ieftina solutie pentru evitarea proceselor intre clienti si banci
Nemultumirile legate de Ordonanta de Urgenta 50/2010 continua atat la nivelul bancilor, cat si al clientilor. Ceea ce pareau la inceput doar simple dezbateri pe internet legate de costurile ascunse ale creditelor, discutiile dintre clienti au ajuns la punctul in care un intreg proces colectiv sta sa inceapa impotriva bancilor.
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Problema este ca aceasta nu este doar o simpla actiune in justitie, iar efectele proceselor intentate de clienti vor fi probabil, pe termen lung, cu suma nula, adica nimeni nu va castiga si nimeni nu va pierde.
Tocmai din aceasta cauza romanii nemultumiti pot apela la mediatorii bancari, statutul acestora fiind reglementat prin Legea nr. 192/2006 cu privire la mediere, dar si prin OUG 50 privind contractele de credit pentru consumatori.
Mediatorul bancar nu are voie sa fie angajat al vreunei banci, dar trebuie sa cunoasca foarte bine intregul sistem bancar. Medierea poate fi solicitata de institutia financiara ori de client, sau de amandoua. Dupa discutiile preliminare este semnat un contract si se stabilesc un numar de intalniri, data si locul acestora, scrie Financiarul.
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