Media & Advertising
Studiu: Tot mai mulți consumatori cred că, până în 2025, serviciile media vor fi gratuite
Studiul Xerox 'State of Customer Service in 2015'' arată că aproape jumătate (49%) din consumatorii chestionați cred că, până în anul 2025, nu vor mai trebui să plătească pentru servicii media, indiferent dacă preferă servicii de media tradiționale (48%), cum ar fi: filme, televizune, muzică, radio, știri și canale cu programe sportive, sau pe cele de media digitale (47%), cum ar fi social media.
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